Contact Us - techworldshop.ca

Contact Tech World Shop

TechWorldShop.ca is an online platform specializing in buying, selling, and repairing smartphones, tablets, and other tech devices. They offer certified refurbished products, including iPhones and smartwatches, along with a range of accessories. Customers can trade in their devices for instant quotes, purchase pre-owned electronics with warranties, or get repairs using premium parts.

Feel free to reach out to us anytime through email or call us from 9:00 AM EST to 9:00 PM EST

Our store hours are:

Saturday	10 a.m.–8 p.m.
Sunday	11 a.m.–7 p.m.
Monday	10 a.m.–8 p.m.
Tuesday	10 a.m.–8 p.m.
Wednesday	10 a.m.–8 p.m.
Thursday	10 a.m.–8 p.m.
Friday	10 a.m.–8 p.m.

Locations

Tech World - Upper Canada Mall

Accessories World - Upper Canada Mall

Phone: (647) 391-3544

Email: sales@techworldshop.ca

Frequently Asked Questions

How to sell your device

Select a device to sell and answer a few questions to get an instant quote.
At checkout, select how you want to be paid. We offer several payment methods including e-transfer, credit card, paypal, stripe, and cheque.
Once we receive your details we will confirm your return and send you a follow up email containing a confirmation of your return alongside a shipping label.
Ship your device for free using the prepaid shipping label provided in your order confirmation email.
Once we receive the device we’ll inspect it then send your payout.

How to buy a device from TechWorldShop

Select a device to sell and answer a few questions to get an instant quote.
At checkout, select how you want to be paid. We offer several payment methods including e-transfer, credit card, paypal, stripe, and cheque.
Once we receive your details we will confirm your return and send you a follow up email containing a confirmation of your return alongside a shipping label.
Ship your device for free using the prepaid shipping label provided in your order confirmation email.
Once we receive the device we’ll inspect it then send your payout.

What conditioning is my device in?

Once you select a device to sell, please read our conditions to determine your device’s condition.

If you aren’t sure of the condition of your item, just select the condition that you feel is most accurate. Once we receive your order we will inspect it and adjust the offer accordingly.

How do i prepare and ship my device?

Remove accounts: Sign out and remove your iCloud, Google, and/or Samsung account and all passwords.
Factory reset your device.
Pay off any remaining balance with your carrier
Remove SIM or SD cards from your device: Our technicians will dispose of SIM and SD cards during the inspection process.
Package your device: If you are using your own box, make sure that it is durable and use enough packing materials to protect your device. (Suggested packing material: cardboard box, padded envelope, bubble wrap, newspaper, foam, etc.)
Print and stick your shipping label or use the QR code: Your shipping label is attached to your order confirmation email. Print and tape it to the top of your box. Alternatively, you can have the USPS associate scan the QR code in your order confirmation email. Before shipping we recommend that you insure your shipment against loss, theft, and damage. To add insurance, the USPS will need to create a new label for you. We will add a $5.00 shipping credit to your order if the label we provided is not used.
Ship your package: Drop off your package at your local UPS location. Click here for the UPS store locator.

How do i remove my iCloud, Google, or Samsung Account?

Please read our Guide to Removing iCloud, Google, and Samsung Accounts.

Can i track my package/ device while it's in transit?

Yes, you will receive your package’s tracking number by email and will be able to track the package along the way.

Do i have to pay for shipping?

Nope! Whether you are buying, selling, or repairing a device you never have to pay for standard shipping

Can i sell devices in bulk?

Yes! We buy all types of electronics in bulk from businesses, schools, and individuals. Please call or email us to receive a quote!

Can i sell devices in bulk?

Yes! You can shop a wide variety of refurbished devices on TechWorldShop.

Some of our product collections include Apple iPhone, Samsung Galaxy, Apple iPads, Smartwatches, Android Smartphones, MacBooks, and accessories. We also have a clearance section for all of the best deals on our devices and accessories.

Does TechWorldShop offer a warranty on the devices they sell?

Yes, we offer a warranty on every device we sell on our online store. We take quality very seriously. Every device we sell must have a 100% score on our rigorous quality tests. We test everything from the screen and battery to the microphones and speakers.